Orders can be accepted only under the following terms and conditions:
All orders must be submitted via a faxed purchase order or email. Any cancellations also must be submitted in writing via fax/email.
Orders will be billed at prices prevailing at the time of shipment. Prices are subject to change without notice. Midland Clothing reserves the right to change prices without notice.
Most in-stock credit-approved orders for standard delivery placed before 2:00pm (Eastern Time) will be shipped same day. Credit approval delays may prevent same-day shipment. Additions to any order already placed will be considered a “new order” and written as a new purchase order. Partial shipments may be made.
All merchandise is shipped FOB origin. Midland Clothing will not be responsible for non-delivery, loss, or damage during shipment.
3rd Party Shipment to Embroiderer or Screener
It is the responsibility of the customer to ensure that product is counted and checked before printing. Midland Clothing assumes no liability for product already embroidered or screened.
Terms are certified cheque, cashiers cheque or draft, Visa, Mastercard or Net Terms (Subject to Credit Approval). We reserve the right to charge 1.5% per month interest on overdue accounts. Orders will not be processed if account is 40 days overdue. A $20.00CAD charge will be placed against an account when a cheque is returned to us NSF.
Returns and Claims
We Draw the best product and industry tools by being a Member All claims must be made within 30 days of shipment except for warranty/claim/repair maximum 3 months. All returns must have a return authorization number from Midland Clothing, reference invoice number, reason for return, quantity and description. All returns must be shipped back freight prepaid unless return is for warranty/shipment error. A 15% restocking charge may apply. Short shipment claims must be made within 24 hours of receipt. Our stock program is a combination of Canadian made and import products. Due to stock availability, we cannot guarantee to fill orders complete and reserve the right to substitute where necessary.
All samples will be charged plus applicable shipping and tax charges. Samples are non-returnable/exchangeable.
All cancellations are subject to Midland Clothing approval. COD orders will be automatically cancelled if the payment is not received over 14 days upon the invoice issued date.